The Indian Telecom Regulatory Authority (Troy) is looking to develop a system to help mobile phone users identify the caller’s identity, a top official told news agency PTI. The system – powered by KYC (Know Your Customers) Details – is a government replacement for the popular Truecaller app.
TRAI has received a quote from the Department of Telecom (DoT) to begin negotiations. Troy president PD Waghela told PTI the consultation on its framework is likely to begin in a couple of months.
“According to DoT standards, this procedure enables the name to appear on the phone screen, in accordance with the KYC made by telecom companies,” Vaughela said.
According to TRAI, the mechanism helps identify callers according to their KYC registration and brings greater accuracy and transparency than some applications that identify callers based on crowdsourced data.
Once the framework is formulated, the identification becomes clear and legally competent, the sources said. It also has a ripple effect, leading to the cleanup of crowdsourcing applications’ data with the help of KYC links.
TRAI has previously implemented blockchain technology to curb the problem of unsolicited commercial communication (UCC) or spam calls and messages.
Experts say the KYC-based caller identification mechanism protects users against increasing cases of spam calls and fraud.
In an emailed statement, a spokesperson for the caller identification app TrueColor said: “We welcome any and all steps in making the communication safe and effective.”
“Number identification is critical to ending the threat of spam and scam calls and we, at Trucaller, have been working tirelessly for this important campaign for the past 13 years. We appreciate Troy’s move and want to reiterate that we are very supportive. .
(With PTI inputs)
Trending topics to follow